7 plus freezes then restarts shortly after

my iPhone 7 Plus will freeze and restart afterward, then when it turns back on, it will only work for ~5 minutes. hard/forced restart hasn't worked and it can't stay on long enough to back up or update

iPhone 7 Plus, iOS 15

Posted on Apr 5, 2023 12:54 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2023 1:17 PM

Battery, digitizer, other internal component failure? We, just users like you, can not diagnose your issue remotely, sorry.


If you already tried (to no avail) a forced restart of your 7+, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Apr 5, 2023 1:17 PM in response to JacobVeillon

Battery, digitizer, other internal component failure? We, just users like you, can not diagnose your issue remotely, sorry.


If you already tried (to no avail) a forced restart of your 7+, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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7 plus freezes then restarts shortly after

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