iCloud Photos stuck while syncing

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iCloud Photos stuck while syncing

Hi,

while I tried to upload all my photos to iCloud, the syncing stucked.

I have more than 100GB free so it has space to upload. It stucks for more than week and did not look for bar or something that can indicate for continuation.

In my opinion it looks like there are 11 items that are corrupted or damaged but I can’t locate them and I didn’t know which items they are.

it fill out my battery while the iPhone tried to sync but without continuous.

any help?

Thanks!

iPhone 14 Pro Max, iOS 16

Posted on Apr 5, 2023 1:45 PM

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Answer 1

bailier

Community Specialist

Apr 8, 2023 2:04 PM in response to yahavhalfon

Hello yahavhalfon,

We suggest making sure that your device is charged and that you're connected to Wi-Fi while your photos are syncing.

Additionally, you'll want to make sure that Low Power Mode is off, as this pauses iCloud Photos syncing.

You can find steps for doing so here: Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support

Should the issue persist, we suggest you contact Apple Support. They'll be able to look into this with you further.

Have a great day.

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iCloud Photos stuck while syncing

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