I purchased apple one family plan with 2T of iCloud storage and I have been charged $2.99 for an individual storage subscription of a person who has left my family plan. The choices on seeking a refund from apple does not recognize this purchase to let my seek a refund - help ! This person is absolutely out of my family plan and in someone's plan .
I have been charged $2.99 for an individual storage subscription of a person who has left my family plan.
You should not be charged for a purchase being made by a person who is not on your plan. However, only the person initiating the purchase is able to request a refund.
This may be a matter of timing. You may wish to talk to the person about giving you the refund personally. They may have realized that leaving your family may result in them not having enough iCloud storage during the transition and taken out a personal subscription just before leaving to ensure they did have enough. If in doing so they did not have enough money to pay for it then it would have been charged to you. I think an equitable solution would be for the person to give you what was charged for their doing this.
I have been charged $2.99 for an individual storage subscription of a person who has left my family plan.
You should not be charged for a purchase being made by a person who is not on your plan. However, only the person initiating the purchase is able to request a refund.
This may be a matter of timing. You may wish to talk to the person about giving you the refund personally. They may have realized that leaving your family may result in them not having enough iCloud storage during the transition and taken out a personal subscription just before leaving to ensure they did have enough. If in doing so they did not have enough money to pay for it then it would have been charged to you. I think an equitable solution would be for the person to give you what was charged for their doing this.
still being charged iCloud storage for family member
