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Does anyone have problems on a dual sim, when creating a new contact and choosing a specific default phone number and it not saving properly?

I have dual sims on my iPhone. Both are AT&T. But I am having issues when creating a contact from a phone number that’s called. When I create the contact, I choose to make my business line to be “always use” and I save the contact. But I will go right back into the contact after I’ve copied the email address or street address to paste into the record and I will check the default number and it will still be “last used” instead of “always use”.

iPhone 13 Pro, iOS 16

Posted on Apr 5, 2023 7:16 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2023 10:37 PM

When you look deeply you will find that Contacts are neither stored on an iPhone nor on SIM. They are synced to an email account that you may have added and enabled Contacts. It could be Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other email client server.


When you enable Contacts in any of the email accounts they are displayed to you through the Contacts App. When you edit these contacts on an iPhone they are ultimately edited on the client-server.


Please see the pic below for a better understanding...



If you are unable to find your contacts which were stored in the email client, then try this --> Restore contacts, calendars, bookmarks, and more using ...


Check if the email account has been removed from the iOS mail app.

Add the email account that stores your contacts in the IOS mail app and enable Contacts.



What is your default Contacts account? If none, please add an email account and enable contacts.


See the pic below


Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.



1 reply
Question marked as Top-ranking reply

Apr 5, 2023 10:37 PM in response to Livitnluvit

When you look deeply you will find that Contacts are neither stored on an iPhone nor on SIM. They are synced to an email account that you may have added and enabled Contacts. It could be Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other email client server.


When you enable Contacts in any of the email accounts they are displayed to you through the Contacts App. When you edit these contacts on an iPhone they are ultimately edited on the client-server.


Please see the pic below for a better understanding...



If you are unable to find your contacts which were stored in the email client, then try this --> Restore contacts, calendars, bookmarks, and more using ...


Check if the email account has been removed from the iOS mail app.

Add the email account that stores your contacts in the IOS mail app and enable Contacts.



What is your default Contacts account? If none, please add an email account and enable contacts.


See the pic below


Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.



Does anyone have problems on a dual sim, when creating a new contact and choosing a specific default phone number and it not saving properly?

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