cannot restore photos because forgot passcode

I was suddenly forgot my passcode. Now I can access my phone again after "Erase phone". But I cannot access some of my data including all the photos because I still forgot the passcode before. What to do ?

iPhone 12 Pro, iOS 16

Posted on Apr 5, 2023 9:09 PM

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Question marked as Top-ranking reply

Posted on Apr 6, 2023 8:09 AM

Since you erased your phone, the photos are only available if you were using iCloud or a a computer to make a backup. If you were using iCloud, they should have reappeared when you logged in with your password (not the same as the iPhone passcode). If you were using a computer, read how to restore your iPhone, iPad, or iPod touch from a backup --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 6, 2023 8:09 AM in response to Yuphina

Since you erased your phone, the photos are only available if you were using iCloud or a a computer to make a backup. If you were using iCloud, they should have reappeared when you logged in with your password (not the same as the iPhone passcode). If you were using a computer, read how to restore your iPhone, iPad, or iPod touch from a backup --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


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cannot restore photos because forgot passcode

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