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I can’t add another card on Apple Pay. I have contacted the bank and they advised me to contact Apple

I can’t add another card on Apple Pay. I have contacted the bank and they advised me to contact Apple

iPhone 11, iOS 16

Posted on Apr 6, 2023 2:41 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2023 8:51 PM

Hi maisoun_

welcome to the Apple (user-to-user) Community.


Apple support have an article online (link below) that may be helpful:

What to do:

If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support

or

To contact Apple, you could use the "Get Support" link on the Apple Pay website:

(you may be able to choose from online chat, phone, email etc.)

Apple Pay - Official Apple Support


All the best :-)

2 replies
Question marked as Top-ranking reply

Apr 6, 2023 8:51 PM in response to maisoun_

Hi maisoun_

welcome to the Apple (user-to-user) Community.


Apple support have an article online (link below) that may be helpful:

What to do:

If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support

or

To contact Apple, you could use the "Get Support" link on the Apple Pay website:

(you may be able to choose from online chat, phone, email etc.)

Apple Pay - Official Apple Support


All the best :-)

Apr 6, 2023 9:06 PM in response to maisoun_

maisoun_ Said:

"I can’t add another card on Apple Pay. I have contacted the bank and they advised me to contact Apple"

-------


Troubleshooting Declined Methods of Payment:


Start Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait:
  • Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I can’t add another card on Apple Pay. I have contacted the bank and they advised me to contact Apple

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