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How can I get my iPhone battery replaced?

My phone keeps shutting down while having enough battery example (88%) and when it turns on again it has (20%). What can I do to fix this?


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 16

Posted on Apr 6, 2023 5:17 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2023 3:50 PM

Your battery has reached the critical point of its life, and, be careful, it can have unpredictable behavior.


1st thing to do: create a full backup of your iPhone, before the battery dies completely.

2nd: get an estimate of your battery replacement, using this link:--> Choose Your Country or Region

3rd: make an appointment (*) and have your battery replaced at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region .

4th: see these instructions:--> Get your iPhone, iPad, or iPod touch ready for service - Apple Support


Regards

Giulio


(*) You can do it:

3 replies
Question marked as Top-ranking reply

Apr 6, 2023 3:50 PM in response to Ap_0807

Your battery has reached the critical point of its life, and, be careful, it can have unpredictable behavior.


1st thing to do: create a full backup of your iPhone, before the battery dies completely.

2nd: get an estimate of your battery replacement, using this link:--> Choose Your Country or Region

3rd: make an appointment (*) and have your battery replaced at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region .

4th: see these instructions:--> Get your iPhone, iPad, or iPod touch ready for service - Apple Support


Regards

Giulio


(*) You can do it:

How can I get my iPhone battery replaced?

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