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When the speaker are directly connected to a USB-C port on the MacBook everything works fine.
When it is connecter on a docking (I have tried 2 different docking) the speaker reboots itself every time I hit the volume up ou down button on the MacBook.
I made 2 firmware updates on the Pebble speaker and the issue remains.
The same setup connected to my Windows laptop works just fine.
MacBook Air (M1, 2020)
Hi there!
Since this unexpected behavior involves a product not made by Apple, the best source of help is the company or person who made it—its vendor or developer.
Contact a third-party vendor - Apple Support
Jack
Hi there!
Since this unexpected behavior involves a product not made by Apple, the best source of help is the company or person who made it—its vendor or developer.
Contact a third-party vendor - Apple Support
Jack
I ended up connecting the speakers via the audio jack and powering them via a USB power adapter.
Sad
Hey!
Just facing the same issue. let me know if you guys find anything.
Thanks in advance for the help!
Mahesh
Hey, Mahesh!
Never did find a solution, and Pebble support wasn't much help. I ended up returning them and getting the Logitech Z207 instead. Something about the way the Pebble is set up just doesn't let it play well with a dock setup.
Hope you have better luck than I did!
Alex
It seems that it is a power issue. Connected on a USB-A port on some actions the speaker reboot itself. On a true USB-C port I did not experience the problem at all.
The fix is to not use the included USB-A adapter. Connect the speaker directly in a USB-C port on your computer.
If using a docking station, make sure that it provide enough power through its USB-C ports.
Hi there,
Just dropping by because I have the exact same issue. I just emailed Creative and waiting for their fix/response.
Any luck getting it to work without issues?
Hey!
Got the same issue here. Just dropping by to see if either of y'all have found a fix yet.
Thanks!
Creative Pebble v3 on MacBook Air M1
