Watch not logging into iCloud account
My Apple Watch won’t let me log into my iCloud account, and when I try it tries to log into an iCloud account I haven’t used in 6+ years and have no access too/ don’t remember the number connected to account
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User profile for user:
Ali_E1
User level:
Community Specialist
Hi Claire,
You're very welcome.
Your Apple Watch may have an Activation Lock to your previous iCloud account. In this case, you'll either need to recover access to the account or ask Apple to remove the lock for you.
When you regain access to the iCloud account, you can use these steps to turn off Activation Lock on the web:
1. Go to iCloud.com and sign in with your Apple ID.
2. From the Quick Access Menu in the top right, select Find My. You might be required to sign in.
3. Select All Devices, then click your Apple Watch.
4. Click Erase Apple Watch. Select Next until the device is erased.
5. Click the remove buttonnext to your Apple Watch.
About Activation Lock on your Apple Watch - Apple Support
If you're not able to regain access to the iCloud account, you Apple may be able to unlock it with proof of purchase. This article will help you get started: Turn off Activation Lock
Kindest Regards.
