Recently my wide angle camera function stopped working and when I open the camera app it automatically pops into 2x and only allows me to zoom out to 1x but not. .5,I've updated to latest iOS, restarted phone, closed and reopened camera still know luck. Any ideas would be greatly appreciated, I use the wide angle for work all the time.
Hi rijo117,
Thank you for using the Apple Support Communities! If you're experiencing an unexpected issue with the camera on your device, we would recommend starting with these steps:
If the camera or flash on your iPhone, iPad, or iPod touch isn't working
Remove case, accessory, or film and test
1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. Test the LED flash:
4. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
5. Tap the Flashlight button.
If the flash works only sometimes, open the Camera app and tap the flash buttonto choose a different setting.
Contact Apple Support
If the camera or flash still isn't working properly, contact Apple Support to discuss service options.
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps.
1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. Restart your iPhone, iPad, or iPod touch.
3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button.
If the issue remains, we recommend that you reach out to Apple Support directly to take a further look. Please reach out here:
Hope this helps!
Have a great day.
iPhone 11pro wide angle camera doesn’t working and portrait also
