The suggested move folder was always correct, now I only get the option to "move"

OS Mail used to do a pretty good job of figuring out which default custom folder to move a given email, but not anymore since the last update it seems


For example, whenever I get any e-mail from American Express, I would tap the folder icon at the bottom and it would show the "American Express" folder, now when I tap the "folder" icon it opes up to all folders. Anyone having the issue and/or know a fix.


The suggested move folder was always correct, now I only get the option to "move" ( and I then have to manually find the folder). TIA

iPhone 11 Pro Max

Posted on Apr 6, 2023 8:52 PM

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9 replies

Apr 6, 2023 10:25 PM in response to FelixGarcia

Many users who have updated to the last update must have a similar issue if the issues stated by you are due to the iOS.

Unless you state what the issue is many in this forum may not be able to respond positively to the issue you are facing. 



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.



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The suggested move folder was always correct, now I only get the option to "move"

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