Hello . I bought AirPods 2 generation and have bugs with using it with my Iphone xs max(ios 16.4)
when have incoming calls i try to answer and can’t hear anything from airpods, i need to take phone to speak and after 30 seconds of speaking it connects to air pods. I try reboot device. Pairing air pods one more time . And nothing help to solve the promlem. Help me please.
iPhone XS Max, iOS 16
Hello denys148,
Thank you for posting to Apple Support Communities.
We understand you're having trouble answering calls with your AirPods. We'd like to help.
Apple has released iOS 16.4.1. We recommend updating your iPhone as a good step in troubleshooting. Before updating, we recommend backing up your iPhone first. These articles can be of help. When you back up, you can back up using a Mac or PC rather than iCloud if you choose.
How to back up your iPhone, iPad, and iPod touch
If the issue continues after the update, we recommend resetting your AirPods once more: How to reset your AirPods and AirPods Pro - Apple Support
If you're still having trouble, we then recommend contacting Apple Support for additional assistance: Get Support
Take care.
denys148,
With the behavior persisting we recommend reviewing available support options in your region. You may do so here: Get Support
Regards.
Unfortunately, the update didn't help. There are still problems when answering
Airpods 2 generation bugs with Iphone xs max
