I play the radio and music from iPhone to HomePod. Some of the time it is ok but sometimes it just randomly cuts out. Same happens if playing it from my pc to the HomePod. I used to have this issue with my previous bose speaker as well. Can anyone help but please bear in mind I am not very techy so plain instructions would be very welcome as I am tearing my hair out with this issue.
HomePod mini
Hi Loobs,
If both your HomePod and previous Bluetooth speaker were experiencing the same connectivity issue, we can safely assume isolate it to either your iPhone connection or wireless interference with your speakers. Let's focus on wireless interference first.
Resolve Wi-Fi and Bluetooth issues caused by wireless interference is an Apple Support article with great suggestions. We're happy to break it down for you.
After you're sure there is nothing between your devices that may be interfering with your connection, try these steps:
1. Open the Home app on your iPhone, iPad, or Mac that's signed in with the Apple ID that you used to set up HomePod.
2. Tap or click HomePod.
3. Scroll down, or tap or click the Settings iconand scroll down.
4. Select Reset HomePod, then select Restart HomePod.
If you don't see an option to restart your HomePod, unplug it from power, then plug it back in and try again.
If HomePod or HomePod mini isn't responding - Apple Support
If your HomePod starts cutting out again after these steps, ask Siri to play your music directly from your HomePod by saying, "Hey Siri, play some music." Does the music cut out this way as well?
Thank you for being part of the Apple Support Communities.
Kindest Regards.
Hi Loobs,
If both your HomePod and previous Bluetooth speaker were experiencing the same connectivity issue, we can safely assume isolate it to either your iPhone connection or wireless interference with your speakers. Let's focus on wireless interference first.
Resolve Wi-Fi and Bluetooth issues caused by wireless interference is an Apple Support article with great suggestions. We're happy to break it down for you.
After you're sure there is nothing between your devices that may be interfering with your connection, try these steps:
1. Open the Home app on your iPhone, iPad, or Mac that's signed in with the Apple ID that you used to set up HomePod.
2. Tap or click HomePod.
3. Scroll down, or tap or click the Settings icon
4. Select Reset HomePod, then select Restart HomePod.
If you don't see an option to restart your HomePod, unplug it from power, then plug it back in and try again.
If HomePod or HomePod mini isn't responding - Apple Support
If your HomePod starts cutting out again after these steps, ask Siri to play your music directly from your HomePod by saying, "Hey Siri, play some music." Does the music cut out this way as well?
Thank you for being part of the Apple Support Communities.
Kindest Regards.
Apple HomePod Mini keeps losing connection
