You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Maximum capacity of battery

At what maximum capacity should the battery be replaced?

iPhone 12 Pro Max, iOS 16

Posted on Apr 7, 2023 8:19 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2023 8:27 PM

gerric917 Said:

"Maximum capacity of battery: At what maximum capacity should the battery be replaced?"

-------


For reference...

Where to get a New Battery:

Getting a New iPhone Battery:

You can (A.) contact Apple and set up a Genius Bar Appointment at your local Apple Store, or (B.) see an AASP (Apple Authorized Service Provider) in your local area. Be wary as to where you get this item, ask you may get an error of an ungenuine battery. So, to avoid this continual message, it is best to have an Apple or an AASP replace the battery. So, where to get a new battery:

A. Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 


B. Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the battery
3 replies
Question marked as Top-ranking reply

Apr 7, 2023 8:27 PM in response to gerric917

gerric917 Said:

"Maximum capacity of battery: At what maximum capacity should the battery be replaced?"

-------


For reference...

Where to get a New Battery:

Getting a New iPhone Battery:

You can (A.) contact Apple and set up a Genius Bar Appointment at your local Apple Store, or (B.) see an AASP (Apple Authorized Service Provider) in your local area. Be wary as to where you get this item, ask you may get an error of an ungenuine battery. So, to avoid this continual message, it is best to have an Apple or an AASP replace the battery. So, where to get a new battery:

A. Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 


B. Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the battery

Maximum capacity of battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.