Used during setup

iPhone locked to owner I don’t really remember my Apple ID and password that were used during setup

iPhone 8 Plus

Posted on Apr 8, 2023 1:15 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2023 12:22 PM

Hi MkPablo,


If you're stuck at an Activation Lock screen on your iPhone, you may have a few options to remove it.


First, see if you can recall your Apple ID and then if need be, reset your password. Your Apple ID will usually be an email address, not necessarily an @iCloud.com one, it could be any email address you used to sign up for Apple's services. If you have multiple devices, it is likely your Apple ID is currently signed into one of them. You can see how to check both on other devices and the web to find your Apple ID here:


After locating your Apple ID, if you also don't recall your password, that can be reset as well via one of the following means:


Should you need further assistance beyond that, feel free to reply to this post.


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 10, 2023 12:22 PM in response to MkPablo

Hi MkPablo,


If you're stuck at an Activation Lock screen on your iPhone, you may have a few options to remove it.


First, see if you can recall your Apple ID and then if need be, reset your password. Your Apple ID will usually be an email address, not necessarily an @iCloud.com one, it could be any email address you used to sign up for Apple's services. If you have multiple devices, it is likely your Apple ID is currently signed into one of them. You can see how to check both on other devices and the web to find your Apple ID here:


After locating your Apple ID, if you also don't recall your password, that can be reset as well via one of the following means:


Should you need further assistance beyond that, feel free to reply to this post.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Used during setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.