Logitech doorbell camera with HomeKit

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Logitech doorbell camera with HomeKit

When my Logitech circle view camera was first installed, I was able to view live feed and recordings with my iPhone and iPad. I updated my iPhone 13 to iOS 16.4 and I am now not able to view the live feed from Homekit. I can view the recordings but when I go to 'live' in Homekit it says the camera is not responding. I have not updated my iPad yet, and I am able to still see the 'live' feed on the iPad. I'm afraid to update the iPad as I don't know if the update is the problem. Any solution?

iPhone 13

Posted on Apr 8, 2023 4:20 PM

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Answer 1

Apr 10, 2023 3:42 PM in response to Mavislee

Hi Mavislee,

We'd like to share some suggestions to help you with your Logitech camera. With this happening after an update, we would recommend checking with Logitech to determine if any updates are further needed from them for complete compatibility with the latest iOS. You can utilize Logitech Support. if you continue to need help after working with them, we recommend contacting Apple Support.

Thanks for using Apple Support Communities.

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Logitech doorbell camera with HomeKit

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