imessage and facetime- isnt connected to my textnow phone numbere

Hello Phoebeklein1,

Welcome to Apple Support Communities. 

We understand that you’re not receiving iMessages with Text Now.

iMessage and FaceTime are not affiliated with Text Now. Text now is not an Apple app. Based on the description of Text Now in the App Store, you will be assigned a phone number for use of Text Now. We recommend contacting the developer of Text Now for further assistance here: How to contact an app developer - Apple Support

"Contact the developer of an iOS, iPadOS, or watchOS app

1. Open the App Store on your iPhone or iPad.
2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."

Let us know if you have further questions.

Take care.