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Touch bar does not show the icons

Hello, I have a macbook pro 2019 and I got an issue, the Touch Bar has stoped showing the icons, I can press them and works fine however I can't see anything, there are no light in the bar. It is a Intel Core i7 16gb

Posted on Apr 9, 2023 3:45 PM

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4 replies

Apr 9, 2023 4:02 PM in response to CarlosAlfaro

CarlosAlfaro wrote:

Hello, I have a macbook pro 2019 and I got an issue, the Touch Bar has stoped showing the icons, I can press them and works fine however I can't see anything, there are no light in the bar. It is a Intel Core i7 16gb


On the intel Mac—


Try resetting the SMC Reset the SMC of your Mac - Apple Support see the details.


Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support



Apr 9, 2023 7:19 PM in response to CarlosAlfaro

CarlosAlfaro wrote:

Hello, thanks for your reply, I did it, I have tried with the SMC and NVRAM, however nothing changed, the laptop still without light in the Touch Bar.


Last effort a SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies



if no resolve I would suspect hardware issue..


you can try the Diagnostic..., but may kick out an error code.


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support


if no insight take it in Apple's own AST2 (Apple Service Toolkit) back bench diagnostic is more definitive


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment at Apple® in the USA


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


Touch bar does not show the icons

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