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Hello, I have a macbook pro 2019 and I got an issue, the Touch Bar has stoped showing the icons, I can press them and works fine however I can't see anything, there are no light in the bar. It is a Intel Core i7 16gb
CarlosAlfaro wrote:
Hello, I have a macbook pro 2019 and I got an issue, the Touch Bar has stoped showing the icons, I can press them and works fine however I can't see anything, there are no light in the bar. It is a Intel Core i7 16gb
On the intel Mac—
Try resetting the SMC Reset the SMC of your Mac - Apple Support see the details.
Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
CarlosAlfaro wrote:
Hello, thanks for your reply, I did it, I have tried with the SMC and NVRAM, however nothing changed, the laptop still without light in the Touch Bar.
Last effort a SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies
if no resolve I would suspect hardware issue..
you can try the Diagnostic..., but may kick out an error code.
Use Apple Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
if no insight take it in Apple's own AST2 (Apple Service Toolkit) back bench diagnostic is more definitive
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment at Apple® in the USA
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Hello, thanks for your reply, I did it, I have tried with the SMC and NVRAM, however nothing changed, the laptop still without light in the Touch Bar.
Have you tried restarting your computer or resetting the Touch Bar? It's also possible that there may be a software or hardware issue causing the problem.
Touch bar does not show the icons
