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CarPlay

Apple Maps doesn't work right on CarPlay its gives me bad information.

Posted on Apr 9, 2023 4:56 PM

Reply
Question marked as Best reply

Posted on Apr 11, 2023 11:57 AM

Hey 2009boxster,


Does this only happen when you try to use Apple Maps or does it also happen with third-party apps? If you haven't yet, try restarting your device to see if it makes a difference: Restart your iPhone


Also, make sure that your iOS software is updated to the latest version:




For CarPlay related issues, check out this article and try applying the recommended steps below:


If you need help with CarPlay - Apple Support


1. Check your connection to your CarPlay stereo:

* If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
* If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on.
Tap the CarPlay network, and check that Auto-Join is turned on.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


Let us know how it goes!


Best regards.

1 reply
Question marked as Best reply

Apr 11, 2023 11:57 AM in response to 2009boxster

Hey 2009boxster,


Does this only happen when you try to use Apple Maps or does it also happen with third-party apps? If you haven't yet, try restarting your device to see if it makes a difference: Restart your iPhone


Also, make sure that your iOS software is updated to the latest version:




For CarPlay related issues, check out this article and try applying the recommended steps below:


If you need help with CarPlay - Apple Support


1. Check your connection to your CarPlay stereo:

* If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
* If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on.
Tap the CarPlay network, and check that Auto-Join is turned on.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


Let us know how it goes!


Best regards.

CarPlay

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