[Tip] iPod Touch General Support

How to use FaceTime and iMessages on a iPod touch

You will first need to sign in to your device with your Apple ID. To do this: Go to Settings* > Tap Sign In to my device > Sign in with your Apple ID.

If you forgot your Apple ID, follow this link: If you forgot your Apple ID email address or phone number - Apple Support

What is DFU mode and how to fix a issue relating to DFU mode

DFU stands for Device Firmware Update.

How to put your device in recovery mode (DFU)

Put your device in recovery mode and set it up again

1. Make sure that your Mac is up to date. If you're using iTunes, make sure you have the latest version of iTunes. 
2. On a Mac with macOS Catalina or later, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. If iTunes is already open, close it, then open it again. Find out which macOS your Mac is using.
3. Keep your device connected and wait until the recovery mode screen appears:

• iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then, press and hold the side button until you see the recovery mode screen.
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• iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the top (or side) and volume down buttons at the same time. Keep holding them until you see the recovery mode screen.
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• iPhone 6s or earlier, including iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the Home and the top (or side) buttons at the same time. Keep holding them until you see the recovery mode screen.
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1. Locate your device on your computer. When you see the option to Restore or Update, choose Update. Your computer will try to reinstall the software without erasing your data. Wait while your computer downloads the software for your device. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then repeat step 3.
2. 
3. After the Update or Restore completes, set up your device.

Get more help

• If you see an error when you update or restore your iPhone or iPod, learn what to do.
• If you can’t update or restore your device with recovery mode, you can't use recovery mode because of broken buttons, or your device is stuck in Activation Lock, contact Apple Support.

*The Settings app is the app that looks like many gears on top of each other.

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Apr 10, 2023 10:36 AM