Failure to work in AppStore
Good afternoon. After transferring data from the old device to the new one, the Appstore stopped working. What needs to be done to make it work?
iPhone 11, iOS 16
Question marked as
Top-ranking reply
It's hard to provide advice when I don't really know what the issue is other than a general problem with the App Store. What are you trying to do? At what point does it fail to do as anticipated? Are there error messages that you can provide exactly?
Read this document if you can’t download or update apps on your iPhone or iPad --> If you can’t download or update apps on your iPhone or iPad - Apple Support
If the first 5 don't help, use the 6th.
If you see a message that says "Your account has been disabled in the App Store and iTunes", follow the directions in this document --> If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support
If you can't connect to the App Store, iTunes Store, or Apple Books, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support