I have a simple shortcut set on my Apple Watch to set theatre mode on at 10pm and off at 7am. For the last few days I have been getting ‘remote execution timed out’ message. As far as I am aware, nothing has changed on my watch or iPhone. Any suggestions?
[Re-Titled by Moderator]
Apple Watch Series 8
Please remember Apple has released a bunch of software updates recently, including an urgent patch iOS 16.4.1 which I found on Friday, but nothing for Apple Watch. Good Friday is a holiday for many around the world, so a software release would be unusual unless it was really urgent. This brings opportunities to introduce incompatibilities and glitches, so I suggest "worked fine until a couple of days ago" might tend to point suspicion at the latest iPhone patch (or it could be needed but missing).
There are a few things I would try at this point.
If that doesn't fix the problem, try to remember when (date) the problem appeared, and when you had installed software updates and patches. If it seems to be associated with software changes go to https://www.apple.com/feedback/ and file a bug report with as much detail as possible about the shortcut, and your current software versions.
Please remember Apple has released a bunch of software updates recently, including an urgent patch iOS 16.4.1 which I found on Friday, but nothing for Apple Watch. Good Friday is a holiday for many around the world, so a software release would be unusual unless it was really urgent. This brings opportunities to introduce incompatibilities and glitches, so I suggest "worked fine until a couple of days ago" might tend to point suspicion at the latest iPhone patch (or it could be needed but missing).
There are a few things I would try at this point.
If that doesn't fix the problem, try to remember when (date) the problem appeared, and when you had installed software updates and patches. If it seems to be associated with software changes go to https://www.apple.com/feedback/ and file a bug report with as much detail as possible about the shortcut, and your current software versions.
Hello,
Welcome to the Apple Support Community.
A simple solution would be to check to see if there are any errors within the shortcut. If this is not the case, you might want to copy the iCloud link. To do this: Open the Shortcuts app > Click the three dots next to the desired shortcut > Go to Shortcut Settings > Scroll down to Share > Click on Share and look for Copy iCloud link.
After you have done this, paste the link somewhere where you can click on it later. Then, delete the Shortcut and click on the link to read it to your library. Then try running the shortcut again.
Another option would be to try and reconnect your iPhone and your Apple Watch. Then try running the shortcut again.
If the problem persist, pleas do not hesitate to contact me here again.
Cheers!
Thanks for the quick response. This is just an automation, rather than shortcut (I realise I’m not sure of the difference between shortcuts and automations). But it means that it doesn’t appear as a shortcut that I can copy as you suggest.
My watch and iPhone appear to be paired ok ( I can change the watch face from my phone).
It’s just a simple automation which switches cinema mode on at 10pm and off again at 7am. It worked fine until a couple of days ago.
Any suggestions gratefully received.
Thanks for this.
My watch and iPhone software are all up to date
I deleted the automation and set it up again - same problem ‘remote execution timed out’
I’m not sure if the problem arose after the last iOS update - maybe. I’ll file a bug report.
it would be interesting to know if anyone else is experiencing this issue.
Hello,
Just to clarify does the automation/shortcut put both your phone and your watch into theatre mode?
It just sets the watch to theatre mode.
For some reason the automation has started working again.
That’s great!
If the problem does occur you should consider talking with Apple Support to see what they recommend.
Cheers!
Apple Watch shortcut 'remote exection timed out'
