You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lex359 Author

Level 1

4 points

why is it saying my iphone isn’t eligible for apple care

its saying my iphone isn’t eligible for apple care even when i put in my apple id and the serial number

iPhone 11

Posted on Apr 10, 2023 10:52 AM

Top-ranking reply

Phil0124

Community+ 2024

Level 10

206,195 points

Posted on Apr 10, 2023 11:23 AM

If this the iPhone 11 in your tag line, probably because it's no longer eligible for it.

You have 60 days from the date of purchase from Apple or an Apple Authorized reseller to get Apple Care+.

Apple has not sold an iPhone 11 since last year when they were discontinued. So no current iPhone 11 would at this point be eligible for Apple Care+ at this point.

View in context

why is it saying my iphone isn’t eligible for apple care

Similar questions