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Received a 100.00 apple gift card for my birthday and it’s dwindling away

What is going on? I haven’t purchased anything - tried and had difficulty

now 100 is 89! What illegal users fee is this and why can’t I get direct Apple support about this for the hefty price?

iPad Air, iOS 12

Posted on Apr 10, 2023 10:53 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2023 6:47 PM

When you redeemed the card did you confirm that your credit balance went up to $100? If it has now "dwindled" to $89, you may have incurred $11 of charges, e.g., for a subscription. Please check your purchase history per the steps in here, and see if there are any clues:

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support




2 replies
Question marked as Top-ranking reply

Apr 10, 2023 6:47 PM in response to LMF88

When you redeemed the card did you confirm that your credit balance went up to $100? If it has now "dwindled" to $89, you may have incurred $11 of charges, e.g., for a subscription. Please check your purchase history per the steps in here, and see if there are any clues:

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support




Received a 100.00 apple gift card for my birthday and it’s dwindling away

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