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I am trying to download an app but it’s been “stuck” waiting for a long time. How can I get the app to download. Turning my iPad off and back on did not work either.

I am trying to download an app but it’s been “stuck” waiting for a long time. How can I get the app to download. Turning my iPad off and back on did not work either.

Posted on Apr 10, 2023 6:37 PM

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Question marked as Top-ranking reply

Posted on Apr 11, 2023 10:32 AM

In rare circumstances the download and installation of Apps can appear to stall.


Try a long-touch (i.e., touch and hold) of any App that appears to be stuck; next select Prioritise Download. This will usually kick-start and complete the App installation process.

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I am trying to download an app but it’s been “stuck” waiting for a long time. How can I get the app to download. Turning my iPad off and back on did not work either.

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