Добрый день!
С меня сняли ошибочно сумму за подписку. Запрос на возвратa денег отправила. В ответа на запрос указали что Вам вернули деньги, но мне они не поступили. Больше 30 дней прошло, сколько ждать еще?
Good afternoon
I was charged the wrong amount for a subscription. Sent a refund request. In response to the request, they indicated that the money was returned to you, but they did not come to me. More than 30 days have passed, how long to wait?
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
More than 30 days have passed, how long to wait?
Contact your network provider for an update or contact your financial institution.
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
More than 30 days have passed, how long to wait?
Contact your network provider for an update or contact your financial institution.
A refund for an erroneous subscription
