Airpods ring but don't connect to call

Hello Mangy Cat,

If the call audio is going to the phone, check in Settings > Accessibility > Touch > Call Audio Routing, and make sure it is set to Automatic.

You can try resetting the AirPods to see if that corrects the problem.

1. Put your AirPods in their charging case, and close the lid.

2. Wait 30 seconds.

3. Open the lid of your charging case, and put your AirPods in your ears.

4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].

• If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.

• If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open. 

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.

How to reset your AirPods and AirPods Pro

You'll also want to make sure you've covered the basics like restarting the phone and making sure it's up to date.

Restart your iPhone

Update your iPhone or iPad

If the call audio is still not going to the AirPods, you'll want to contact Apple for assistance: Get Support

Cheers!