iMessage doesn't work in Venture 13.3 update

HI Regcheck,

Thank you for using the Apple Support Communities! Are you unable to sign in to Messages on your Mac? If so, the steps below may help:

If you can't sign in to your iMessage account or FaceTime on your Mac

Check your internet connection

Make sure that your Mac is connected to the internet. You should be able to load web pages or receive email, for example.

Connect to the internet with your Mac

Check for a service outage

Check for any temporary service outages affecting iMessage or FaceTime.

Apple System Status

Check your Date & Time settings

Make sure that the date, time, and time zone are correct.

Set the date and time on your Mac

Make sure that your software is up to date

Software updates can improve the stability, compatibility, and security of your Mac, and might also resolve the issue.

Update macOS on your Mac

Check your Apple ID

To make sure that your Apple ID and password are correct, go to the Apple ID account page and sign in with the same Apple ID that you're using with Messages and FaceTime. If you're able to sign in, open the app and take these steps:

* Messages: Choose Messages > Settings (or Preferences), then click Sign Out. Sign in again with the same Apple ID you used on the Apple ID account page.

* FaceTime: Choose FaceTime > Settings (or Preferences), then click Sign Out. Sign in again with the same Apple ID you used on the Apple ID account page.

Reset NVRAM

In case the issue is related to any of the settings stored in NVRAM:

Reset NVRAM on your Mac

Check for third-party software

If you installed firewall, security, VPN, or other third-party networking software, make sure that the software isn't blocking any of the network ports used by iMessage and FaceTime. If necessary, disable the software and then try using your iMessage account or FaceTime again.

Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues

Learn more

If FaceTime isn't working on your Mac

Hope this helps!

Have a great day.

I've had this issue for 2.5 years and today it finally got it resolved.

Someone in the comment mentioned that when they connected to the wifi at their parents, it started working. Here's what I did:

- Force quit iMessage while you're on your wifi.

- Hotspot your mac to an iphone where your iMessage is working.

- Relaunch iMessage on Mac and go to settings and iMessage tab where it display your phone number and emails connected to the app.

- This the popped up a Mac prompt saying "accountsd wants to use your confidential information stored in "AppleIDClientIdentifier" in your keychain". Enter your mac password - see here for more info: accountsd wants to use your confidential … - Apple Community

That should solve the issues. For me it was clearly something to force iMessage to get information from "AppleIDClientIndentifier". Perhaps others know how to force that in another way than what worked for me.

Right...BUT after trying a couple of things, the Support Rep I got said Apple would NOT continue to try to help me until I performed a backup and upgraded to 13.3.1

Recheck - save yourself a little phone time and do those before calling 👍🏻

Skyhawke wrote:

Same problem here. After upgrading to 13.3.1, iMessage on my MB Pro is now bricked. I've repeated everything recommended here, but no joy.

iPad, iPhone, Watch all messaging just fine. Laptop messaging is dead. :-(

Have to ask.

Are we talking of the Native Apple Messages ?

Are we Talking abound Facebook Messages ?

Q - " After upgrading to 13.3.1 " released Apr 7, 2023 Ventura macOS 13.3.1 ( 22E261 )

A - There have been 3 newer versions of Ventura released that time

A - The current stable version as of June 21, 2023 is now 13.4.1

Links below specific to this issue - keeping the computer up to date

Keep your Mac up to date - Apple Support (CA)

Apple security updates - Apple Support (CA)

Have to ask.

Are we talking of the Native Apple Messages ?

Are we Talking abound Facebook Messages ?

Q - " After upgrading to 13.3.1 " released Apr 7, 2023 Ventura macOS 13.3.1 ( 22E261 )

A - There have been 3 newer versions of Ventura released that time

A - The current stable version as of June 21, 2023 is now 13.4.1

Links below specific to this issue - keeping the computer up to date

Keep your Mac up to date - Apple Support (CA)

Apple security updates - Apple Support (CA)

Hey there Regcheck, 

At this point, you'll want to contact Apple Support for assistance.  

Have a good one!

Same problem here. After upgrading to 13.3.1, iMessage on my MB Pro is now bricked. I've repeated everything recommended here, but no joy.

iPad, iPhone, Watch all messaging just fine. Laptop messaging is dead. :-(

Same here! This is SO frustrating!

Have you been able to get yours working yet?