Apple AirPods Pro (2nd Generation) and Kindle Paperwhite via bluetooth.

I have the same issue when airpods pro 2 gen connect to my kindle and my pixel 6 pro. I was able to fix it on the pixel by disabling A2DP hardware offload. A2DP moves the codec processing to the headphones which does not seem to work on the airpods pro gen 2. Probably something to do with the updated Bluetooth chip, which is different from both the airpods pro gen 1 and the air pods max.

Unfortunately it looks like Kindles use A2DP and there doesn't seem to be a way to disable it or really any fine control of the Bluetooth settings.

I have exactly the same issue as this:

AirPods Pro - new at Christmas, kindle audiobook downloaded to almost new latest gen' Kindle, crackles then cuts out at 90 seconds.

Apple just totally ignoring the issue speaks volumes.

Really disappointed reading through this trail. I see Amazon have admitted that there is incompatibility. Having invested in Apple AirPods Pro for Christmas, it’s too late to change.

guess I won’t be buying any more audio books.

come on Apple & Amazon - be the organisations that your users love!

I posted a comment about having a similar issue with the newest Oasis I got last month. This week I purchased the newest kindle paperwhite. When I connect my AirPod pros to it, it has the exact issue you shared in your post.

I too have tried all tips in this thread. None of them have resolved or alleviated the issue in any way. Each time a play an audio, the AirPods work great for 90 seconds, the crackle for 1-3 seconds, then no sounds at all after that.

It’s 2024, and incredibly, the Kindle White Paper still does not sync properly with Apple AirPods Gen 2. This issue has been discussed for years now, and it’s disappointing to see that neither Apple nor Amazon has taken steps to resolve it. Despite multiple updates and countless complaints on forums like this one and Reddit, the problem persists. The AirPods will connect, but the audio drops after just a few seconds when using Kindle’s text-to-speech feature.

It’s frustrating that Apple hasn’t addressed this issue with one of the most popular earphones on the market. Perhaps it’s time for Apple to rethink where they manufacture these products. Bringing production back to the U.S. might be a step in the right direction for quality control and customer satisfaction.

This situation is absolutely pathetic and deserves more attention. Maybe instead of utilizing slave labor in China to make these things you should make them over here in the US, then maybe they might be compatible with the number 1 E- reader on the planet

This did not help. If you are reading the thread, you would know that everyone has followed these steps and is still having issues connecting Airpod Pro2 to their Kindle. Giving instructions without reading all of the comments is not helping anyone.

Hi Curare58,

Since it seems like the issue is that the audio is cutting out, please check out the additional suggestions in the following link, which may help with audio issues: If the sound from your wireless headphones cuts out or is distorted

Improve your Bluetooth connection

Your headphones communicate using Bluetooth, and a Bluetooth signal can be interfered with or weakened in some situations.

Your headphones might lose their connection more often with streaming audio than with content that is stored on your device.* With your device within a few feet of you, try to listen to music or other audio content that is stored on your device—not streamed—with your headphones. On your iOS or Android device, open the Music app. On a Mac with macOS Catalina, open the Music app. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Then play a song that does not have the Download button  next to it. Or tap the Download button  to download the song.

If your headphones maintain their connection without distortion during this test, then here are a couple of things that can help in other situations:

* Keep your iPhone or other device close to you, so that no obstructions, like walls or floors, are between you and your device.

* If possible, move to a different place—in particular, move away from places with many people or a lot of Wi-Fi activity, poorly shielded cables, microwave ovens, and wireless speakers (or turn off the oven or speaker).

Thanks!

Sounds like some sort of interference. First option is always disconnect any form of wireless connection so turn off Wi-Fi and Bluetooth then turn them back on try you AirPods again if the issue still persists you will need to see what firmware they are running. To do this you will need iPhone, iPad or Mac.

Firmware updates are delivered periodically while your AirPods are charging and in Bluetooth range of your iPhone, iPad or Mac.

Because firmware updates are delivered automatically, you don't need to update your AirPods.

To use your iPhone or iPad to check that your AirPods are up to date, make sure you have the latest version of iOS or iPadOS. Go to Settings > Bluetooth, then tap the Info button  next to the name of your AirPods. Scroll down to the About section to find the firmware version.

To use your Mac to check that your AirPods are up to date, make sure you have the latest version of macOS. Press and hold the Option key while choosing Apple menu  > System Information. Click Bluetooth, then look under your AirPods for the firmware version. With macOS Ventura, you can also choose Apple menu  > System Settings, click Bluetooth, then click the Info button  next to the name of your AirPods.

once you know the firmware you can see if there’s an update and that will usually allow them to be more compatible with devices. If you don’t have the above Apple Store can do this for you

I have this exact issue aswell.

I’m having the EXACT same issue. Apple definitely needs to investigate. Clearly there is a problem.

Same issue with new AirPods gen2 and new kindle paper white - and agree fully that Apple and Amazon need to get over themselves and respect their clients tech investments