Apple AirPods Pro (2nd Generation) and Kindle Paperwhite via bluetooth.

This is unacceptable. My old AirPods work. I pay more money to get the AirPods gen 2, only to find out, we pay more to get less.

it initially worked and then stopped. I purposely purchased the AirPods for my kindle.

The fact that Apple is not aware of this incompatibility is not okay!

We need a fix.

Otherwise, please refund us. I will go buy Sony, same price and works well.

Really disappointed reading through this trail. I see Amazon have admitted that there is incompatibility. Having invested in Apple AirPods Pro for Christmas, it’s too late to change.

guess I won’t be buying any more audio books.

come on Apple & Amazon - be the organisations that your users love!

Good luck, I hope you are able to find a solution. If I come across anyone who has the 1ST gen Pros, or any gen AirPods, I'll post the results here unless someone already has. Since this works fine on the AirPods Max, I'm guessing there is some backward compatibility issue with the newer chip in the 2ND Pros, but that's just a guess. Anyway, good luck.

I have the exact same incompatibility issues between brand new AirPods Pro and Kindle for listening to audiobooks. These work fine with other headphones . I see , as best I know and despite the months which have passed since the problem was identified , that Apple has not fixed this. Is this correct?

Purchased the Airpod Pro 2 to upgrade from original Airpod Pro. Having the same problem when connecting to my Kindle and never had any issues with the old Airpod Pro’s. With all of Apple’s technology they should be able to resolve this issue,,,,,,I hope?

I have confidence that Apple is aware of and will fix this problem …. But when?

If anyone in Apple can advise then please do so. It is in your hands and with your tech.

You have a bunch of loyal customers who are willing to pay the extra for your premium products and services who are getting increasingly frustrated .

Dear Apple, Please fix this issue! Apple AirPods after the 1st generation do not play sound. I purchased the AirPod Pros 2nd generation to listen to Audio books on my Kindle and they do not play sound. They connect to Bluetooth but no sound comes through. Please fix.

PLEASE fix this problem!!! These posts started a year ago and nothing has been fixed. Apple and Amazon need to figure this out or they are going to start loosing customers. They are definitely loosing the trust of consumers. It is absolutely unacceptable.

Having a similar issue, I would like to listen to my kindle books with the voice screen reader. I hear the chime when my AirPod pros connect to the kindle, I even hear it say “voice screen reader enabled” when I turn on the screen reader.

Then there is no more sound! The kindle flips through pages like it’s working but I cannot hear any words!

Hey Apple? Any update on this? Just got my new AirPods 2nd generation and I’m about to return them because they won’t play sound on my kindle? What’s up with that? It’s been almost a year since this thread was started?

Apple are you really unable to help? I treated myself to new AirPods #2 and kindle paperwhite 11th gen . Other Bluetooth devices work ok but my wonderful AirPods just stutter out after less than a minute.

I have updated all software on both devices and turned off everything else but still the same problems.

I have even waited for almost a year in the hope that apple would sort this problem out.

do you really just ignore issues like this?

Hi - what is the latest on this issue please? I am having a very similar issue, after 90 secs or so connected to my kindle the sound distorts and my AirPods start to sound like a robot and become completely unlistenable to.

I was so excited about my new Apple AirPods, they were an expensive gift and now I'm finding I can't pair them to my non-Apple devices. A cheap set of Bluetooth headphones would do a better job. I'm shocked and will be returning them and swapping for another brand unless there is an easy fix.

This did not help. If you are reading the thread, you would know that everyone has followed these steps and is still having issues connecting Airpod Pro2 to their Kindle. Giving instructions without reading all of the comments is not helping anyone.