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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi! I just bought a MacBook Pro M2 in december (it's been 4 months). I don't know how, but the part of the laptop where it's written "MacBook Pro" cracked alone (the screen bezel broke), when I was closing the laptop. My laptop is under guarantee for 2 years.
What can I do? Will they change it for me for free?
MacBook Pro 13″
Hi! This happened to my MacBook Air M2 - Cracked Bezel MacBook Air M2 - Apple Community
Spoke to Apple today and they advised they wouldn't offer warranty repair unless enough people reported it as a fault. Highly recommend anyone experiencing this issue report it to Apple via complaint/feedback (you can do this by calling or via the form below).
In the time since I noticed the original crack a second crack in a different location has already formed. Definitely due to poor design/structural weakness.
After taking a look at this link talking about a similar problem on the MacBook Air M2.
Cracked Bezel MacBook Air M2 - Apple Community
The only way to find out for sure is to take your Mac to an Apple Store or an Apple Authorized Service Provider and have it examined.
broken part of my MacBook Pro
