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We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I've read every other post about this, but none were a fix. I do shift-command-4 add to desktop then either drag or insert the file to my email in "Mail". A ctr-shift-command-4 sends it to clipboard; that doesn't work either. If I send it out to myself or to someone else, neither can read it. Too blurry. Frustrated that I'm the only one having this problem
iMac 24″, macOS 13.3
Since a screenshot is a direct copy of the pixels, it is hard for it to be "blurry"
It is is more likely that it is being reduced in size such that the resolution is destroyed.
Use Preview to take a screenshot. Save the jpeg. What is the image size and the number of pixels? Compare to the info in one of the emailed screenshots. Fewer pixels? Less quality?
Thanks Keith! I put in a ticket yesterday after I sent this. They just called. So it was that the Image size in the header that was set to small. I didn't see this. Actually never even noticed it ! Not sure how it got changed in the first place. Pictures are worth a thousand words! Hopefully someone else new to apple will see this and be able to fix on their own.
to show the clarity and size Before email:
After email
Its not blurry until I email it. I tried doing cmd shift-4, it gives a png. I did it while in Preview. Is that what you were saying or is there a different way to screenshot in Preview? After I drag it to an email and email it is shrinks in pixels and size. When opened again it is blurring. It didn't use to do this.
I just use the file menu in Preview.
Rather than copying and pasting into the email, you might have to save the file and attach it.
Blurry screenshots after emailed
