I know where to do it and how to do it, but in the end my new email is not accepted. It says "Enter a valid email address to use as your Apple ID. The phone is my workphone and due to the change in company name we have new email addresses. I have checked the spelling a million times and it is correct. It should not be used by anyone else.
Has anyone had the same (or same kind of) problem and what was the solution?
Note that Apple may restrict use of an email address that may have previously been used with its system such as for a notification address. That said, you could be encountering some other reason best solved by Apple itself:
Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
Note that Apple may restrict use of an email address that may have previously been used with its system such as for a notification address. That said, you could be encountering some other reason best solved by Apple itself:
Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
change apple-id email
