Can't login to Messenger app (desktop)

After FB sent me a notification about "suspicious activity" (login from unknown location - which was ME) I had to change my password to Facebook and Messenger. Now I can't login on the desktop app... I have deleted and re-installed the app, but it's just saying "opening" and nothing happens...


What can I do?


I also get this message but I don't know what this means:

Messenger wants to use the confidential information in Messenger desktop.v1 in your keychain.

You allow this by entering the password for the keychain "login".


What password is it asking me about?? I have entered my computer's password but it doesn't work...

MacBook Air 13″

Posted on Apr 12, 2023 6:43 AM

Reply
9 replies

Apr 16, 2023 10:21 AM in response to IdrisSeabright

Thanks! I did that. But now I'm having problems again because Facebook logged me off (again) due to so-called "security issues"... I'm able to log into FB and see my Messenger in the browser, but my desktop Messenger app is not working... it says "getting started" and nothing happens. I have deleted and reinstalled the app but it didn't help...


Apr 22, 2023 3:18 PM in response to IdrisSeabright

I'm wondering why it's a Facebook issue. Is Facebook the developer of the desktop app?

I'm able to open Messenger in Safari on Messenger.com. And I can click "open Messenger for Mac" in the bottom. Then the app is opening and displaying "opening" but nothing happens... I have reported this issue to Facebook. But I'm wondering because I can't be the only one having this problem with the desktop app for Mac?...

Can't login to Messenger app (desktop)

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