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Can I take iPhone 13 into Apple Store for replacement?

I have Apple care insurance on my phone, and recently the screen has started failing out. Can I take it into the Apple Store and get a replacement on the spot? Or do I have to do it online?


thanks!

iPhone 13 Pro

Posted on Apr 12, 2023 7:57 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2023 8:04 AM

Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


Whether or not they can do it on the spot may depend upon the stock they have.

1 reply
Question marked as Top-ranking reply

Apr 12, 2023 8:04 AM in response to mattyp650

Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


Whether or not they can do it on the spot may depend upon the stock they have.

Can I take iPhone 13 into Apple Store for replacement?

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