I have a macbook, Retina 12'' 2017. Everytime its on the sofa or anything that's not flat, it shuts down seconds after opening. It, sometimes, also shuts down on flat surfaces. I've ran a diagnostice and says nothing is wrong with it. i live in Ethiopia and there's no Apple store. Please help!
MacBook, macOS 12.0
There could be several reasons why your MacBook is shutting down by itself, and it's hard to pinpoint the exact cause without further information or diagnosis. However, here are a few common causes and solutions you can try:
1. Overheating: If your MacBook is overheating, it may automatically shut down to prevent damage to the internal components. Make sure your MacBook is not placed on a soft surface like a bed or cushion, as it can block the ventilation and cause overheating.
2. Battery issues: If your MacBook's battery is faulty or not functioning correctly, it may cause unexpected shutdowns. You can check your MacBook's battery health by clicking on the Apple menu > About This Mac > System Report > Power. If the battery condition is "Replace Soon" or "Service Battery," you may need to get it replaced.
3. Software issues: Sometimes, software issues like corrupt system files or incompatible applications can cause your MacBook to shut down unexpectedly. You can try booting your MacBook in Safe Mode by pressing and holding the Shift key during startup. This will disable all third-party extensions and start your MacBook in a clean state. You can then troubleshoot the software issues from there.
If none of these solutions work, you may need to take your MacBook to an Apple Store or an authorized service provider for further diagnosis and repair.
There could be several reasons why your MacBook is shutting down by itself, and it's hard to pinpoint the exact cause without further information or diagnosis. However, here are a few common causes and solutions you can try:
1. Overheating: If your MacBook is overheating, it may automatically shut down to prevent damage to the internal components. Make sure your MacBook is not placed on a soft surface like a bed or cushion, as it can block the ventilation and cause overheating.
2. Battery issues: If your MacBook's battery is faulty or not functioning correctly, it may cause unexpected shutdowns. You can check your MacBook's battery health by clicking on the Apple menu > About This Mac > System Report > Power. If the battery condition is "Replace Soon" or "Service Battery," you may need to get it replaced.
3. Software issues: Sometimes, software issues like corrupt system files or incompatible applications can cause your MacBook to shut down unexpectedly. You can try booting your MacBook in Safe Mode by pressing and holding the Shift key during startup. This will disable all third-party extensions and start your MacBook in a clean state. You can then troubleshoot the software issues from there.
If none of these solutions work, you may need to take your MacBook to an Apple Store or an authorized service provider for further diagnosis and repair.
Does it also shut down on a surface that is not flat, while running Apple Diagnostics? If so you will need to have it repaired. To determine repair options in Ethiopia, start here: https://getsupport.apple.com/
my macbook keeps shutting down
