Charging

My iPhone 11 will only charge once the battery is completely dead and powered off. Then it will charge but slowly. Please help. I cannot buy yet another phone.

iPhone 11, iOS 14

Posted on Apr 13, 2023 6:56 AM

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Question marked as Top-ranking reply

Posted on Apr 13, 2023 3:55 PM

Your battery is reaching the critical point of its life, and, be careful, it can have unpredictable behavior.


1st thing to do: create a full backup of your iPhone, before the battery dies completely.

2nd: get an estimate of your battery replacement, using this link:--> Choose Your Country or Region

3rd: make an appointment (*) and have your battery replaced at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region .

4th: see these instructions:--> Get your iPhone, iPad, or iPod touch ready for service - Apple Support


Regards

Giulio


(*) You can do it:

4 replies
Question marked as Top-ranking reply

Apr 13, 2023 3:55 PM in response to Kobedodo

Your battery is reaching the critical point of its life, and, be careful, it can have unpredictable behavior.


1st thing to do: create a full backup of your iPhone, before the battery dies completely.

2nd: get an estimate of your battery replacement, using this link:--> Choose Your Country or Region

3rd: make an appointment (*) and have your battery replaced at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region .

4th: see these instructions:--> Get your iPhone, iPad, or iPod touch ready for service - Apple Support


Regards

Giulio


(*) You can do it:

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Charging

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