Mail puts All my mail into the junk folder

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Level 1

24 points

Mail puts All my mail into the junk folder

Mail putting ALL my mail into junk folders even though junk mail filtering is turned off. This is happening in a Gmail account, Apple me.com account, and my .edu mail server.

I have turned junk mail filtering on and off several times. This makes no difference. I have rebuilt my mailboxes. I have repeatedly marked the mail as "not junk". I have shut down and restarted several times. Nothing stops placement in the junk folder.

I finally reinstalled the Ventura OS. No help.

MacBook Pro 13″, macOS 10.15

Posted on Apr 13, 2023 7:46 AM

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Answer 1

Top-ranking reply

Randall_2023

Level 5

4,057 points

Apr 13, 2023 8:12 AM in response to nealdf

Is it possible you have an ill-behaved rule setup that perhaps is causing all email to be placed into Junk? Even if Junk Filtering is off, if you have rules setup that are not quite designed right, could conceivably cause this.

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