The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I dropped my phone and it cracked the whole back but not the camera. I was wondering if it could still affect the camera. Iam getting this thing in my settings that says important camera message and it says unknown part. I was wondering if dropping it is the reason for this
iPhone 13 Pro Max, iOS 16
Yes, dropping is a likely cause of the message.
About genuine iPhone cameras - Apple Support
Your next step should be:
iPhone Repair & Service - Apple Support
Important camera message
