Unknown message issue

I accidentally dropped my iPhone. No damages, but several hours later I received a message saying that my iPhone camera is an unknown part. Can u please fix this issue. When I open settings they say that they have an important camera message and that message is that my camera is an unknown part. I tried something’s, but nothing worked out and now I am out of ideas. I hope u can help me fix the problem.

iPhone 12 Pro Max, iOS 16

Posted on Aug 12, 2023 10:48 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2023 11:30 AM

Unfortunately, the camera was damaged when it was dropped.


Make an appointment at the Apple Store or take the phone to authorized Apple Service shop in your area to let them check the phone and go over your options with you.


You can find authorized service locations by using this link:


Find Locations




1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unknown message issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.