You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unknown message issue

I accidentally dropped my iPhone. No damages, but several hours later I received a message saying that my iPhone camera is an unknown part. Can u please fix this issue. When I open settings they say that they have an important camera message and that message is that my camera is an unknown part. I tried something’s, but nothing worked out and now I am out of ideas. I hope u can help me fix the problem.

iPhone 12 Pro Max, iOS 16

Posted on Aug 12, 2023 10:48 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2023 11:30 AM

Unfortunately, the camera was damaged when it was dropped.


Make an appointment at the Apple Store or take the phone to authorized Apple Service shop in your area to let them check the phone and go over your options with you.


You can find authorized service locations by using this link:


Find Locations




1 reply
Question marked as Top-ranking reply

Aug 12, 2023 11:30 AM in response to sajjad0000

Unfortunately, the camera was damaged when it was dropped.


Make an appointment at the Apple Store or take the phone to authorized Apple Service shop in your area to let them check the phone and go over your options with you.


You can find authorized service locations by using this link:


Find Locations




Unknown message issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.