iPhone 8 plus using Xfinity 5G service

I can't pick up Xfinity 5G on my iphone 8 plus. Xfinity says my phone is not compatible but Apple says otherwise. What to do? I've gone to the settings but there is not data options for 5G.

iPhone 8 Plus, iOS 16

Posted on Apr 13, 2023 9:53 PM

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Posted on Apr 13, 2023 10:06 PM

The iPhone 8 is not 5G capable.

IPhone 12 and later are the only iPhones that support 5G.

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iPhone 8 plus using Xfinity 5G service

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