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Why can’t I download apps

So whenever I go to download a free app that I have previously downloaded then deleted it makes me have to do my Apple ID then a payment method but whenever I do it it will tell me that it has failed or that there is problem and try again whenever I try to link my pay id

iPhone 11, iOS 16

Posted on Apr 14, 2023 1:28 AM

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Question marked as Top-ranking reply

Posted on Apr 14, 2023 1:30 AM

If you can't download, make purchases or update apps, including free apps, you need to update your payment method or add a new one. If you already verified that a payment method is available in your country or region and you're still having trouble, learn more.



3 replies

Apr 14, 2023 1:30 AM in response to Helpme_______

Billing information is needed If you can't choose None as a payment method. The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


Why can’t I download apps

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