Erase all content and settings faded out
Trying to reset my iPhone to return it to my company but the ‘erase all content and settings’ can’t be selected. Any tips please?
iPhone XR
Question marked as
- Is this your corporate iPhone? Then please contact the system administrator of your corporate
- If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
- Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
- Or please contact the system administrator of the organisation who provided the profile to you