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BecJB Author

Level 1

4 points

Erase all content and settings faded out

Trying to reset my iPhone to return it to my company but the ‘erase all content and settings’ can’t be selected. Any tips please?

iPhone XR

Posted on Apr 14, 2023 1:55 AM

Top-ranking reply

SravanKrA

Level 10

454,128 points

Posted on Apr 14, 2023 1:59 AM

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

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