Why won't my ipad let me erase all content and settings?
I have an ipad 6th generation. I am trading in my ipad. I go to settings, General, and then "erase all content and settings" will not let me do it. I can Reset it. But not erase.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have an ipad 6th generation. I am trading in my ipad. I go to settings, General, and then "erase all content and settings" will not let me do it. I can Reset it. But not erase.
If your iPad is supervised, you will need to seek assistance from the System Administrator that owns/manages your iPad - this presumably being either a Business/Enterprise or Educational establishment.
If your iPad is supervised, you will need to seek assistance from the System Administrator that owns/manages your iPad - this presumably being either a Business/Enterprise or Educational establishment.
I can follow that, no problem. Does not work. I noticed that it says that the ipad is supervised. Guess I need to get that off first?
Are you unable to follow this procedure?
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
Why won't my ipad let me erase all content and settings?