Account locked

Hi I tried so many times but it just shows your account is locked. It shows nothing for reset password

how can I do that?


MacBook Pro 13″, macOS 12.0

Posted on Apr 14, 2023 1:35 PM

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Question marked as Top-ranking reply

Posted on Apr 14, 2023 2:50 PM

If this was a recently purchased computer and the lock is an Activation Lock, then the password must be given by the original owner.


If it is a case of entering the wrong password too many times, then look here:

If your Apple ID is locked or disabled - Apple Support


To Reset the password, look here:

If you forgot your Apple ID password - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 14, 2023 2:50 PM in response to jashan215

If this was a recently purchased computer and the lock is an Activation Lock, then the password must be given by the original owner.


If it is a case of entering the wrong password too many times, then look here:

If your Apple ID is locked or disabled - Apple Support


To Reset the password, look here:

If you forgot your Apple ID password - Apple Support

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Account locked

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