saftey check

when trying to use the safety check feature, it keeps saying unable to gather sharing information. It’s my own personal account im signed in to settings I’ve turned off restrictions off I’ve even turned my phone on and off again and it still won’t work and there is no information saying why this may happen or what todo if this occurs?? Can anyone help please

iPhone 8, iOS 16

Posted on Apr 14, 2023 2:01 PM

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Question marked as Top-ranking reply

Posted on Apr 14, 2023 2:19 PM

Here is Apple information about personal safety, and about the Apple Safety Check feature:


Personal Safety User Guide - Apple Support

How Safety Check on iPhone works to keep you safe - Apple Support


Update to iOS 16.4.1 if not already, remove any add-on first-few-hops VPN client apps, force restart, and try again.


If that fails, contact Apple Support.


3 replies
Question marked as Top-ranking reply

Apr 14, 2023 2:19 PM in response to Thefishlady

Here is Apple information about personal safety, and about the Apple Safety Check feature:


Personal Safety User Guide - Apple Support

How Safety Check on iPhone works to keep you safe - Apple Support


Update to iOS 16.4.1 if not already, remove any add-on first-few-hops VPN client apps, force restart, and try again.


If that fails, contact Apple Support.


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saftey check

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