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Erase option greyed out in Disk Utility

I want to on-sell my MacBook but the “erase” option is greyed out in the Disk Utility. Any ideas?

MacBook (2017)

Posted on Apr 14, 2023 6:32 PM

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Question marked as Best reply

Posted on Apr 18, 2023 1:54 PM

I would suggest following Apple's instructions for erasing your disk:


Use Disk Utility to erase an Intel-based Mac - Apple Support


See also:


What to do before you sell, give away, or trade in your Mac - Apple Support


3 replies

Apr 16, 2023 4:51 AM in response to kenonakite

Hello kenonakite,

you cannot simply erase your Mac in disk Utility. That won’t work. Here are two methods of erasing your Mac:

1: Go to System Settings > General > Transfer or Reset > Click “Erase all content and settings”. Wait 5 - 25 min. (Ventura or newer)


2: Erase your Mac in recovery mode. If you need help with this, Please post back and I will guide you through erasing your Mac with recovery mode.


Hope I could help!

Apr 18, 2023 7:31 AM in response to kenonakite

If the "Erase" option is greyed out in Disk Utility, it could mean that your MacBook's disk is being used by another process or application. You can try a few things to resolve the issue:

 

1. Restart your MacBook and try again: Sometimes, restarting the MacBook can help free up any processes or applications that are using the disk.

 

2. Boot into recovery mode and try again: Restart your MacBook, then immediately press and hold the Command + R keys until the Apple logo appears. Release the keys and wait for the macOS Utilities window to appear. From there, select Disk Utility and try erasing your disk.

 

3. Use an external drive to erase your MacBook's disk: If erasing the internal drive is not possible, you can try using an external drive to erase it. Connect an external drive to your MacBook, then use Disk Utility to erase the external drive. Once the external drive is erased, you can use it to erase your MacBook's internal drive.

 

4. Use a third-party utility to erase your MacBook's disk: There are third-party utilities available that can erase your MacBook's disk. Here, I suggest you to try BitRaser File Eraser software that will help you erase your drive beyond the scope of any recovery.

 

If none of these options work, it's possible that there may be a hardware issue with your MacBook's disk. In that case, it's best to take your MacBook to an authorized repair center to have it checked.


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Erase option greyed out in Disk Utility

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