Apple Mail is opening multiple untitled windows

I recently upgraded to Ventura 13.3.1 and now Apple Mail is opening multiple Untitled windows which I am unable to close. I have tried Force Quit but the problem persists. The rogue windows minimise but won't close by clicking the close box, using Command W or selecting the menu option. They are completely unresponsive.

MacBook Pro (M1, 2020)

Posted on Apr 15, 2023 1:59 AM

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Posted on Apr 15, 2023 3:52 AM

Issue resolved! I started up in Safe Mode and found a previously unseen 'Outbox' folder in the sidebar. I deleted the unsent email in this folder and, hey presto, all is back to normal.

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12 replies

Apr 16, 2023 3:48 AM in response to muneebahsan1

Hi. Thanks for taking the time to reply. In fact, I'd already deleted the plist file and it didn't help. I found the source of the problem when I did a Safe Boot, opened Mail and found a previously hidden mailbox called Outbox, containing a rogue unsent email I'd tried sending using Mail Drop. I deleted this and everything is now working as it should. Thanks again though!

Apr 16, 2023 2:18 AM in response to Chris Lannigan

It seems like you're experiencing an issue with Apple Mail opening multiple untitled windows that won't close. Even after trying to Force Quit, the windows still remain unresponsive. This can be a frustrating issue to deal with, but there are a few things you can try to resolve it.

First, try restarting your computer and see if that resolves the issue. If the problem persists, try resetting Apple Mail by deleting the "com.apple.mail.plist" file from your Library Preferences folder. To do this, follow these steps:

  1. Open Finder and select the "Go" menu.
  2. Hold down the "Option" key and select "Library."
  3. Navigate to the "Preferences" folder and locate the "com.apple.mail.plist" file.
  4. Delete the file and restart Apple Mail.

Hope It Helps :)

If this doesn't work, you may want to try reinstalling Apple Mail or contacting Apple support for further assistance.

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Apple Mail is opening multiple untitled windows

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