The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Simmie28 Author

Level 1

4 points

I can’t get to access my Apple Music or iCloud

I can’t access my iCloud & apple music

iPhone 12, iOS 16

Posted on Apr 15, 2023 6:06 AM

Similar questions

1 reply

ShannonM1

Community Specialist

Apr 18, 2023 9:46 AM in response to Simmie28

Hello Simmie28,

What happens when you try to log in to your iCloud or access your Apple Music account? Do you see any specific errors or alerts?

We'd recommend reviewing the troubleshooting listed at If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support as well, as that can help in the case of general errors.

Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t get to access my Apple Music or iCloud