I can’t get to access my Apple Music or iCloud
I can’t access my iCloud & apple music
iPhone 12, iOS 16
User profile for user:
ShannonM1
User level:
Community Specialist
Hello Simmie28,
What happens when you try to log in to your iCloud or access your Apple Music account? Do you see any specific errors or alerts?
We'd recommend reviewing the troubleshooting listed at If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support as well, as that can help in the case of general errors.
Cheers!