You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I brought an Apple gift card and it said errors can’t activate

How do I fix to get the apple gift card to activate? It said errors can not activate. I pay $500. Out of my pocket.

Posted on Apr 15, 2023 6:56 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2023 7:03 AM

If you are having problems redeeming a gift card, review the possible reasons and suggestions listed in this support article --> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


4 replies

Jun 24, 2024 7:04 AM in response to Soleck

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Gift Cards, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant.

Jun 24, 2024 7:16 AM in response to Soleck

Soleck wrote:

I I brought a gift card and it is saying not activated

Not Activated means the store you purchased the Gift Card from did not activate it. This could have been accidental or intentional by a bad employee. When purchasing a gift card you should receive a receipt along with the activation number for that purchase. Take this receipt back to the store along with the card. There is not much Apple can do in this situation, the store is responsible for their employees.

I brought an Apple gift card and it said errors can’t activate

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.