Erase data toggle greyed out

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Poorna1999 Author

Level 1

4 points

Erase data toggle greyed out

In my 14pro max I see Erase data toggle under Face ID and passcode is enabled and I am unable to disable it . When I am trying click on the toggle button to off it is not responding. Can someone help me how to disable it ?

iPhone 14 Pro Max

Posted on Apr 15, 2023 11:05 AM

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Answer 1

Top-ranking reply

SravanKrA

Level 10

431,202 points

Apr 16, 2023 2:23 AM in response to Poorna1999

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

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Erase data toggle greyed out

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